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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Jones

June 6, 2023

5  out of  5 rating by Susan Jones
"Gina and all the ladies in her office are the best!! Highly recommend."

Dana Mooney

June 5, 2023

5  out of  5 rating by Dana Mooney
"I am not sure how this happened…I left my keys in my car on purpose. I ran into Resturant to get my to go order in Shawnee Kansas. I am from St. Joseph Mo. I came out and my car door would not open. Never had this happen. The key fob was in the car and I was kinda freaking due to an appointment I had to be at in an hour. A wonderful person named Nikki answered. She helped calm me and get a tow truck to me. She even offered to come get me on Saturday when she took her daughter to soccer. I have been with State Farm 36 years. They have always been accommodating any of my needs. Thank you so much for all you do State Farm workers! Wouldn’t be safe without you."

sydney kerns

May 30, 2023

5  out of  5 rating by sydney kerns
"My fiancé wanted to switch to State Farm, for cheaper car insurance. I am currently a State Farm customer so I messaged Gina Conaway at State Farm and she helped me get my fiancé set up with State Farm car and renters insurance. She went above and beyond to help us with what we wanted. So thankful for her!!"

Roger Kieser

May 27, 2023

5  out of  5 rating by Roger Kieser
"Always super helpful and easy to communicate with."

Josh Myers

May 25, 2023

5  out of  5 rating by Josh Myers
"Super helpful and organized office!"

J Merritt

May 24, 2023

5  out of  5 rating by J Merritt
"I met with Gina Conaway today to ask various questions. During our meeting, I had the opportunity to engage in an informative discussion with Gina regarding the intricacies of the insurance industry. Her expertise, amiable demeanor, and considerate nature were apparent throughout our conversation. In addition, she graciously offered to conduct further research on my behalf and promptly delivered the requested information. I am grateful for her time and assistance, and would highly recommend seeking her guidance should you require insights on insurance matters."

Kristen Lewis

May 24, 2023

5  out of  5 rating by Kristen Lewis
"Quick customer service, easy access to documents!!"

Mandy Elifrits

May 23, 2023

5  out of  5 rating by Mandy Elifrits
"Had State Farm for years, always helpful and eager to answer questions!"

Amanda Walker

May 18, 2023

5  out of  5 rating by Amanda Walker
"I have been with State Farm for year's and they have always taken care of me. Would recommend them to anyone."

Wade Williamson

May 15, 2023

5  out of  5 rating by Wade Williamson
"Nikki at Gina Conway’s State Farm office in St. Joseph, MO was very informative and friendly! You can tell she cares about customer service and was pleasant to speak with. They will forever have my business and I will always recommend their service to others in need of insurance."

Cindy Hopkins

May 12, 2023

5  out of  5 rating by Cindy Hopkins
"Gina is very pleasant to work with!"

Trenisha Thomas

May 4, 2023

5  out of  5 rating by Trenisha Thomas
"Gina Conway and her staff have been amazing over the years to myself and my family. I have added my 3 sons, their vehicles, & home owners insurance, and they not only are informative on the best rates for us but treat me like I'm their only client when I call or come in!"

Adam Auxier

April 30, 2023

5  out of  5 rating by Adam Auxier
"Staff is always friendly and willing to assist with answering any insurance questions I have had."

Eva Salcido

April 26, 2023

5  out of  5 rating by Eva Salcido
"Great customer service"

Becky Curtis

April 24, 2023

5  out of  5 rating by Becky Curtis
"Great service!"

Carol Staples

April 24, 2023

5  out of  5 rating by Carol Staples
"State Farm for years!!! Great office!!!"

Paula Winfrey

April 19, 2023

5  out of  5 rating by Paula Winfrey
"Gina and Nikki provided quick and professional assistance when I needed it and have always been so helpful with our insurance needs!"

charis flowers

April 13, 2023

5  out of  5 rating by charis flowers
"Spoke with Lisa about a couple issues and she took the time to help me and give me the answers I needed. She was very knowledgeable and very helpful and called me back like she said she would ."

Julie Reys

April 10, 2023

5  out of  5 rating by Julie Reys
"One quick phone call and what I needed was taken care of! Thank you!"

Mark McCann

April 5, 2023

5  out of  5 rating by Mark McCann
"Professional, knowledgeable, helpful, timely, and friendly. What else can you ask for?"

Tess Bravo

April 3, 2023

5  out of  5 rating by Tess Bravo
"I stop in and get immediate help Amy time I am in need. Any accidents that have occurred, they are on top of. I tell them what I am in need of and Gina and the staff are always able to help!"

Nicole Dobson

April 3, 2023

5  out of  5 rating by Nicole Dobson
"The employees in Gina's office are always ready to help! My husband and I have several rental properties, cars, and our own personal home insurance with State Farm. They are always so quick to get us what we need and I love how they treat us like friends not just customers!"

Shauna Loubey

March 28, 2023

5  out of  5 rating by Shauna Loubey
"Nikki was very helpful and very friendly and is helping me pay less! Who doesn’t love that! Awesome customer service"

francis smith

March 22, 2023

5  out of  5 rating by francis smith
"Nikki was first class. Thank you for handling my situation in a timely and professional manner. You made this a stress free experience for me. Thanks again!"


March 21, 2023

5  out of  5 rating by Tristen
"Gina’s girls are always so sweet and get everything taken care of for me. I would absolutely recommend!"