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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rhonda haynes

April 13, 2024

4  out of  5 rating by rhonda haynes
"The people are nice and friendly, but the price of insurance keeps changing. The increase from January 145.00 to Febuary 358.99 was crazy when I asked about it, I was told the new billing system, and one vehicle had a different renewal date. I asked for the new charges and changes to be emailed to me a weeks ago, but still nothing. Friendliness is wonderful, but I need cheaper, consitant priced insurance. It's time to start shopping for insurance. I'm changing my rating from 2 to 4 because they don't set the price. But they should have followed up with me."
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Dave Humbert

April 6, 2024

5  out of  5 rating by Dave Humbert
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S Bear

April 2, 2024

5  out of  5 rating by S Bear
"Very nice and helpful"
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Halen Parker

March 29, 2024

5  out of  5 rating by Halen Parker
"Nikki is the best and so personable!!"
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Kooper Jones

March 28, 2024

5  out of  5 rating by Kooper Jones
"I loved nikki she was so super helpful!!!"
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Elizabeth Cress

March 28, 2024

5  out of  5 rating by Elizabeth Cress
"Nikki was so amazing. So helpful. We loved her."
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Allyson Hanks

March 27, 2024

5  out of  5 rating by Allyson Hanks
"Efficient. Reliable. Straight forward communication. Trusting."
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Donna Guardado

March 21, 2024

5  out of  5 rating by Donna Guardado
"We have had State Farm Insurance for over 50 years.. my parent had it also. Gina Conaway’s office have the BEST employee’s. Alway get the job done.. professional but also treat the customer like family. If you want a reliable insurance company . This one is for you"
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Hayley Albro

March 9, 2024

5  out of  5 rating by Hayley Albro
"Nikki and Liz went over and beyond helping me prepare and finalize my claim. Very satisfied."
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Bridgit Sifers

March 8, 2024

5  out of  5 rating by Bridgit Sifers
"Nikki and Liz are over the top, off the charts amazing at their jobs. 👍🏻 We had multiple issues with claims and this office went over and beyond to get them untangled and resolved. No dust on their desk on issues being resolved timely. Very pleased with Gina Conaway’s office and all staff. 💯"
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Quez Presents

March 5, 2024

5  out of  5 rating by Quez Presents
"Gina and her team was absolutely amazing thank you ."
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Clark Harris

February 28, 2024

5  out of  5 rating by Clark Harris
"Gina Conaway was extremely helpful and she always answers my calls when I’m in need. Super friendly staff. 100% recommend this company if looking to set up a new policy!"
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February 27, 2024

5  out of  5 rating by Logan
"Gina Nicki are the absolute best insurance ladies on the planet. Nobody else even closely compares."
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Mark McCann

February 24, 2024

5  out of  5 rating by Mark McCann
"Professional, knowledgeable, helpful, timely, and friendly. What else can you ask for? I wish I could post each time they go out of their way for me. Special thanks to Gina and Nikki."
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Nicholas Pederson

February 23, 2024

5  out of  5 rating by Nicholas Pederson
"Recently transfer from Minnesota to Missouri and want to keep State Farm as my insurance provider. Gina's team (Nikki) did an awesome job helping with the transition and found some cost savings. Very friendly group of people..."
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Chad Lippincott

February 20, 2024

5  out of  5 rating by Chad Lippincott
"They got me right in and were very personable. We are very satisfied with this branch. They are not pushy, just helpful!"
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Michelle Easley

February 19, 2024

5  out of  5 rating by Michelle Easley
"Awsome customer service!!"
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Eva Salcido

February 14, 2024

5  out of  5 rating by Eva Salcido
"Great customer service very helpful and super friendly"
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Caleb Liechti

February 12, 2024

5  out of  5 rating by Caleb Liechti
"Nikki was very easy to work with and was sure to express all my different options. Quick, easy, and good deal! 5 stars to Nikki!"
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Gracie Dawn

February 9, 2024

5  out of  5 rating by Gracie Dawn
"Have been with Gina’s office for many many years now. Between my husband and I, we’ve had 4 claims in the past 6ish years. We have never had a problem using the State Farm App for claim details and have always had our questions answered if we call! I recommend their office every time someone asks for insurance referrals!"
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January 19, 2024

5  out of  5 rating by darkelfmagik
"Everyone here is super nice and always helpful."
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Rosemary Hall

January 4, 2024

5  out of  5 rating by Rosemary Hall
"The lady at the office helped me tremendously after my accident. She certainly deserves a 5 star!!"
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Alec Proctor

January 3, 2024

5  out of  5 rating by Alec Proctor
"Have been with them since I started driving and have had no issues whatsoever. Great people and willing to do whatever it takes to help in your situation."
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Levi Pugh

January 3, 2024

5  out of  5 rating by Levi Pugh
"Been with Gina for 11 years now, her and her team have always taken great care of me and my families insurance needs auto and home!"
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Linda Durbin

January 3, 2024

5  out of  5 rating by Linda Durbin
"The people at Gina Conway's office are wonderful to work with. Very efficient and friendly."